Moderator – Digital Marketing Agency – DM- 183

One Of Leading Digital Marketing Agency Located in Giza – Egypt Looking for Moderator with the below requirements :

● Moderate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms, adapting methodology where appropriate ● check users profile ● Generate Leads from all lead forms and add each one to the related drive sheet with double-checking to prevent duplication ● Providing discussion topics, encouraging participants to share ● Remove unrelated or inappropriate content, answer questions, define group boundaries and rules. ● Review and moderate all user-generated content and user profiles (either pre-, post-, or reactive moderation) within forums, comments, images, videos, and audio, liaising with the Legal and Community team where required. ● Manage the banned user process, and track and remove previously banned users ● Maintain the Moderation Guidelines and ensure they are up-to-date ● Service Community Admin accounts, processing emails, and complaints escalating when necessary ● Produce reports on relevant moderation statistics, issues, and outcomes ● Regularly feedback insights gained from community moderation into the Social Media team ● Monitor all industry and company information and news to anticipate potential issues